Privacy
Sconce Wall, by Great Basin Software LLC · updated November 4, 2026
Your home stays in your home
Sconce Wall runs inside your home. Your devices, rooms, rules, camera pictures and settings are kept on the Wall, and it controls your lights and devices over your own home network. Great Basin Software does not receive your devices, your camera video, or what happens in your home.
What the Wall sends out, and to whom
- Services you sign in to (such as Google Nest, SmartThings, Orbit B-hyve or Tesla). The Wall talks to that company's servers with the account you signed in with, to show and control your devices there. The sign-in is kept on the Wall. For SmartThings, our service completes and renews your sign-in and passes it to your Wall; it holds a renewed sign-in in memory for up to 10 minutes, in case the Wall didn't receive it, and doesn't store it. That company's own privacy policy covers what it does.
- Location, for the time zone and weather. Setup asks for your ZIP code. A US ZIP code is looked up on the Wall itself, in a list of ZIP codes from GeoNames (Creative Commons Attribution 4.0), and is not sent anywhere. Any other postal code is sent to Open-Meteo to find its location. The Wall does not work out your location from your internet address unless a program asks it to through the Wall's open API; then it asks our update service, which looks up the internet address the request comes from in DB-IP's city database, which it keeps itself, and answers with a nearby city. That address is not sent anywhere else and not saved. IP Geolocation by DB-IP. Time zones are worked out from a location with timezone-boundary-builder's map of time zones (Open Database License).
- Weather. The location, as a latitude and longitude, goes to Open-Meteo for the forecast and your time zone.
- Updates. The Wall asks our update service (updates.sconce.tech) whether there is a newer version, sending its model and version. Our service sees the internet address the request comes from.
- The Wall's secure address. To give the Wall's settings page a real padlock, the Wall asks our update service for a certificate for its own name (a random name under sconce.me), and tells it the Wall's address on your home network, such as 192.168.1.20. That address is published in public DNS under the Wall's name. The name is random and identifies no one, and like every certificate it appears in public certificate logs.
- Support requests. Only when you send one: what you write, and the details the Wall shows you before sending, come to us as a support ticket.
- Analytics and error reporting. On unless you turn it off at setup, and you can turn it off at any time in the Wall's console. When on, the Wall sends us crash reports (the error and where in the software it happened, the software version, the Wall model, how long it had been running and a random ID). Once a day, and soon after its software changes or you use Share feedback, it also sends a report on how it finds devices and how it is running: how much it asks on your home network each hour, what it found out and decided about each device on your network (including its MAC address, its home network address and the names it announces), and the day's Wall logs, with passwords, keys, internet and home network addresses and email addresses removed. The logs can include the names of your devices and rooms and what the Wall did with them, such as a rule turning on a light. Nothing from Google Nest is sent. Sconce is in testing with a small group of homes; before it is sold, what these reports keep will be decided again and this page updated.
- Beta Sockets. When you connect a Socket marked Beta, we ask whether you agree to share its logs. If you accept, your Wall sends them to Sconce Engineering, part of Great Basin Software LLC, about 1 hour, 24 hours and 7 days after you accept. Sending stops if you disconnect the Socket or it leaves Beta. These logs contain only the Socket's name and version, the report's time, fixed status messages, states, error codes, whether each sign-in worked or the code for why it didn't, counts of devices by type and of other log lines, your Wall's software build and board, and where in our code a crash happened. They do not contain your name, addresses, passwords, device or room names, serial numbers or readings. Like any connection to our service, each upload also includes your Wall's device identifier and IP address. We delete these logs after 90 days. If you decline, the Socket isn't installed and nothing is sent.
Google Nest
Sconce's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
Google user data accessed
With your permission (the Smart Device Management scope sdm.service), Sconce accesses: the Nest cameras and doorbells you choose on Google's page, with their names, rooms and online status; their live camera video; and their events — doorbell press, person and motion.
How Sconce uses Google user data
Only to show your Nest cameras and doorbell on your own Wall: to list them, play their live view, show the camera when the doorbell rings, and run the rules you set on the Wall (such as "Front Door rings: show it"). Google user data is not used for advertising, not sold, not used to train AI or machine-learning models, and not read by people at Great Basin Software.
Sharing, transfer and disclosure of Google user data
Google user data is not shared with, transferred to, or disclosed to any third party. It stays on your Wall. Camera video goes directly between Google and your Wall. Two things pass through our own update service (updates.sconce.tech), which is operated by Great Basin Software and stores nothing: each hour your Wall asks it to renew the Wall's access to Google, and Google sends Nest's events to it, which it passes to your Wall only.
How Google user data is protected
Every connection is encrypted with TLS, and live video uses encrypted WebRTC. Your Nest sign-in is stored on your Wall in a file only the Wall's software can read. Sconce's Google credential is kept on our update service, never in a Wall. The service accepts only requests signed by a Wall and event messages signed by Google, and it gives each home only its own events.
Retention and deletion of Google user data
Your Wall keeps your Nest sign-in until you sign out; signing out deletes it. Device details and events are held in the Wall's memory, and camera video is shown live and never recorded. Our update service holds each event in memory for at most ten minutes and keeps no other Google user data. To remove Sconce's access at any time, sign out of Nest in the Wall's console, or remove Sconce at Google's partner connections page. To ask us about your data, write to contact@sconce.tech.
This website
- Early access. If you share your email address, we store it along with the signup timestamp, IP address, and browser user-agent, and send a confirmation email through our email provider. We only use your email to send you updates about Sconce.
- No ads and no tracking cookies. Fonts load from Google Fonts, so Google sees your browser's request for them.
Removing your information
What the Wall keeps is on the Wall, not with us. Signing out of Nest in the Wall's console deletes its Nest sign-in. To have us delete your early access email or a support request, write to contact@sconce.tech.
Contact
Great Basin Software LLC · contact@sconce.tech